Somebody in the room always says it: "We should be spending 5 to 10 percent of revenue on marketing." Then everyone nods and nothing changes, because the range is so wide it justifies any decision including doing nothing.
Here is a more useful way to get to a number.
Start by defining what counts
Most small B2B companies underestimate their marketing spend badly, because they only count the invoices with the word marketing on them. A defensible budget includes:
- Salaries and benefits for anyone whose job is marketing, in full or in part
- Agencies, contractors, freelancers
- Software: CRM, email, SEO tools, analytics, design
- Media: paid search, paid social, sponsorships
- Events, trade shows, booths, travel for those events
- Production: video, photography, print, website work
Run that total for last year before you argue about this year. Most companies find they were already spending 4 to 6 percent while believing they spent 2.
Benchmarks by stage, not by industry
Maintenance, 2 to 5 percent. Referral-driven, capacity constrained, no growth target. Marketing keeps the lights on: the website is current, the brand is intact, existing clients hear from you.
Steady growth, 5 to 10 percent. The standard band for established B2B services, manufacturing and professional firms that want predictable year-over-year growth.
Aggressive growth or new market, 10 to 20 percent. Entering a new geography, launching a new service line, or trying to take share in a competitive category. Expensive and correct when the goal is real.
Venture-backed B2B SaaS, 20 percent and up. Normal for that model, because the money is buying market position against a funding clock. Copying it without the funding model is how companies hurt themselves.
Three adjustments to the benchmark
Sales cycle length. A nine-month B2B cycle means today's spend shows up in next year's revenue. Long cycles justify higher sustained spend and demand more patience from the board.
Deal size. A company with $150,000 average contracts can spend far more per opportunity than one selling $8,000 engagements. Percentage of revenue matters less than cost per opportunity against contract value.
Delivery capacity. This is the one people skip. In professional services, generating demand you cannot deliver on damages the brand you just paid to build. If you are booked out four months, spend less and fix delivery first. That is a real answer, not an excuse.
Work backwards from the pipeline instead
Percentage benchmarks are a sanity check. The actual budget should be built backwards:
- Revenue target for next year, minus expected revenue from existing clients and referrals. That gap is what marketing has to cover.
- Divide the gap by average deal size. That is the number of new deals needed.
- Divide by your close rate on qualified opportunities. That is the number of qualified opportunities needed.
- Multiply by your cost per qualified opportunity. That is your marketing budget.
Worked example: a $5M services firm wants $6M. Existing clients and referrals cover $5.3M. The gap is $700,000. Average deal is $60,000, so twelve deals. Close rate on qualified opportunities is one in three, so 36 qualified opportunities. If each one has historically cost about $7,000 to generate, the budget is $252,000, or roughly 4.2 percent of current revenue.
Now you have a number a CFO can argue with on its merits, which is the point.
If you cannot fill in step four
Most companies at this size do not know their cost per qualified opportunity. That is a measurement problem, and it is cheaper to fix than a budget problem. Get CRM stages defined, tag lead source properly, and give it two quarters. Until then, use 5 to 7 percent of revenue as a placeholder and treat the first year as buying data as much as buying pipeline.
The split inside the number
A reasonable starting allocation for a B2B company in the 5 to 10 percent band: roughly half to people, whether internal or fractional leadership plus contractors; a quarter to content and visibility infrastructure that compounds; a fifth to paid media and events; the remainder to tools. Adjust from there based on where your pipeline actually comes from, not on where it is most comfortable to spend.
If you want an outside read on whether your spend is producing anything, the Growth Readiness Assessment scores your engine in about five minutes, and the Vancouver cost breakdown shows what each dollar level buys locally.